Last Updated: August 4, 2026

Welcome to Catalyst LTD.

Catalyst LTD respects the privacy of all visitors to its website, customers, partners, suppliers, and users of its services. We are committed to protecting personal data in accordance with applicable international best practices and standards relating to data protection and privacy.

This Privacy Policy explains how we collect, use, store, process, disclose, and protect personal information when you use our website, any of our services, platforms, or applications, or when you communicate with us through any means.

Please read this Privacy Policy carefully before using the website or submitting any personal information to us.

By using this website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Catalyst LTD is a company providing integrated solutions across multiple sectors, including, but not limited to:

  • Construction and engineering services.
  • Energy and renewable energy.
  • HVAC and MEP systems.
  • Interior design and fit-out services.
  • E-commerce.
  • International trade and supply chain solutions.
  • Marketing and consulting.
  • Technology solutions.
  • Professional business services.

The Company may also launch new services, products, or platforms in the future, all of which will be subject to this Privacy Policy unless otherwise stated.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

  • The entire website.
  • All pages and sections of the website.
  • Contact requests.
  • Request-for-quotation forms.
  • Employment applications.
  • Existing and prospective customers.
  • Suppliers.
  • Business partners.
  • Users of electronic services.
  • Applications or platforms operated by the Company.
  • Any future services provided by the Company.

This Privacy Policy does not apply to external websites that may be linked to or from our website.

3. Information We Collect

We may collect the following information depending on how you use the website.

3.1 Information You Provide Directly

When you use the website or communicate with us, we may collect:

  • Full name.
  • Email address.
  • Phone number.
  • Company name.
  • Job title or position.
  • Country.
  • City.
  • Business address.
  • Contents of messages.
  • Requests for quotations.
  • Attached documents.
  • Any other information you choose to provide to us.

3.2 Usage Data

We may analyze how the website is used, including:

  • Most frequently visited services.
  • Most frequently used pages.
  • Keywords used within the website.
  • Engagement rates.
  • Session duration.
  • Navigation paths.
  • Clicks.
  • Website performance.

This information is used to improve the user experience and the quality of our services.

3.3 Business Information

If you represent a company or organization, we may collect information such as:

  • Organization name.
  • Industry or sector.
  • Business size.
  • Business activities.
  • Corporate contact information.
  • Project information.
  • Service requirements.
  • Quotations.
  • Contracts.
  • Invoices.
  • Shipping or implementation information, where required.

3.4 Communications Records

When you use contact forms, email, telephone, or any other means of communication, we may retain:

  • Messages.
  • Attachments.
  • Communication records.
  • Calls, where applicable and where the user has been notified if required by law.
  • Customer service notes.

3.5 Cookies

The website uses cookies and similar technologies to improve performance, remember preferences, analyze website usage, measure the effectiveness of marketing campaigns, and provide a more relevant user experience.

Users may control cookie settings through their browser settings. However, disabling certain cookies may affect certain website functions or services.

4. Sources of Personal Data

We may obtain personal data from several sources, including:

  • Directly from the user.
  • Website forms.
  • Email communications.
  • Telephone calls.
  • Cookies.
  • Analytics tools.
  • Business partners where a contractual relationship exists.
  • Government authorities where permitted by law.
  • Publicly available sources where legally permitted.
  • Social media platforms when users interact with the Company’s accounts.

5. How We Use Personal Data

Catalyst LTD uses the personal data collected for legitimate purposes related to providing and improving its services, including, but not limited to:

  • Providing services and products requested by the user.
  • Responding to contact requests and inquiries.
  • Preparing quotations and contracts.
  • Executing projects and providing services.
  • Managing accounts and business relationships.
  • Verifying user identity where necessary.
  • Improving the website experience.
  • Developing existing services and launching new services.
  • Managing internal operations.
  • Providing technical support and customer service.
  • Sending service-related notifications.
  • Processing payments and invoices.
  • Managing employment applications.
  • Detecting and resolving technical issues.
  • Preventing fraud and misuse.
  • Protecting the website against cyberattacks.
  • Complying with applicable laws and regulations.
  • Analyzing performance and preparing statistics.
  • Improving marketing campaigns.
  • Communicating with customers regarding services or contracts.
  • Sending marketing communications where consent is required.
  • Any other purposes consistent with the relationship between the user and the Company or permitted by applicable law.

6. Sharing Personal Data with Third Parties

Catalyst LTD does not sell, rent, or trade users’ personal data.

However, personal data may be shared with third parties in the following circumstances:

  • Cloud hosting providers.
  • Email service providers.
  • Payment service providers.
  • Shipping and logistics companies.
  • Analytics service providers.
  • Cybersecurity service providers.
  • Customer Relationship Management (CRM) service providers.
  • Digital marketing companies.
  • E-commerce solution providers.
  • Software development companies.
  • Legal advisors.
  • Accountants and auditors.
  • Banks and financial institutions.
  • Relevant government authorities.
  • Judicial authorities.
  • Regulatory authorities.
  • Business partners where necessary to provide the requested service.

Personal data will only be disclosed to the extent necessary to achieve the specified purpose, while appropriate measures are taken to protect it.

7. Third-Party Service Providers

The Company may use services and technologies provided by third parties to operate the website and improve its services, including:

  • Cloud hosting services.
  • Content Delivery Networks (CDNs).
  • Email services.
  • Backup services.
  • Performance monitoring tools.
  • Usage analytics tools.
  • Mapping services.
  • Payment gateways.
  • Customer Relationship Management systems.
  • Project management platforms.
  • Live chat tools.
  • Cybersecurity and attack protection services.
  • Cookie management tools.

The use of these services is subject to the privacy policies of the respective service providers.

8. Analytics and Cookies

The website may use analytics tools and similar technologies to understand how the website is used and to improve its performance, including, but not limited to:

  • Google Analytics.
  • Google Tag Manager.
  • Google Search Console.
  • Meta Pixel.
  • LinkedIn Insight Tag.
  • Microsoft Clarity.
  • Other internal or third-party analytics tools.

These tools may collect information such as:

  • IP address.
  • Device type.
  • Browser type.
  • Operating system.
  • Pages visited.
  • Session duration.
  • Traffic source.
  • Browsing behavior.
  • Clicks.
  • Interactions with content.

This information is used for statistical and analytical purposes and to improve the user experience. It is not used to directly identify the user unless required by law or necessary to provide the relevant service.

9. Information Security

Catalyst LTD is committed to implementing appropriate information security measures to protect personal data against loss, alteration, unauthorized access, disclosure, or unlawful use.

Our security measures may include, but are not limited to:

  • Encryption of data in transit using secure protocols such as TLS/SSL.
  • Restricting access to data based on legitimate business needs.
  • Firewalls and intrusion detection and prevention systems.
  • Continuous system monitoring.
  • Regular data backups.
  • Regular security system updates.
  • Periodic security risk assessments.
  • Employee training on information security and privacy requirements.
  • Access control based on the principle of least privilege.
  • Periodic review and auditing of security procedures.

Although we are committed to implementing appropriate security measures, no system or method of transmission over the Internet can be guaranteed to be 100% secure. Users are therefore also responsible for maintaining the confidentiality of their login credentials and any sensitive information associated with their accounts.

10. Data Retention

Catalyst LTD retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or for as long as required by applicable laws, regulations, and contractual obligations.

The retention period may vary depending on the nature of the data and the purpose for which it is processed, including:

  • Contact and inquiry information.
  • Customer and contract information.
  • Financial and accounting records.
  • Technical support records.
  • Security records.
  • System logs.
  • Employment data.
  • Data required for legal and regulatory compliance.

When personal data is no longer required, the Company will delete, securely destroy, or anonymize it, unless retention is required or permitted by applicable law.

11. Confidentiality of Information

The Company is committed to maintaining the confidentiality of all information obtained from customers, partners, suppliers, and users. Such information will only be used for legitimate purposes related to the provision of services or compliance with legal or contractual obligations.

Catalyst LTD also undertakes to implement appropriate organizational and technical measures to prevent unauthorized use or unlawful disclosure of information.

12. Changes to This Privacy Policy

Catalyst LTD reserves the right to modify, update, or replace this Privacy Policy at any time in response to:

  • Changes in applicable laws.
  • Regulatory requirements.
  • Technological developments.
  • Updates to our services.
  • Changes in data protection practices.

Any updated version will be published on the website together with the revised “Last Updated” date.

Where permitted by applicable law, continued use of the website following the publication of changes constitutes acceptance of the updated Privacy Policy.

13. Compliance with International Laws

Catalyst LTD seeks to comply with internationally recognized data protection best practices and, where applicable, relevant laws and regulations, including, but not limited to:

  • The General Data Protection Regulation (GDPR) of the European Union.
  • The California Consumer Privacy Act (CCPA), as amended.
  • The California Privacy Rights Act (CPRA).
  • The Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia, where applicable.
  • Other applicable local or international data protection laws.

The reference to these laws does not constitute an acknowledgment that any particular law automatically applies to every user. Rather, it reflects the Company’s commitment to applying appropriate best practices wherever relevant.

14. Contact Us

If you have any questions, requests, complaints, or wish to exercise any of your rights relating to privacy or personal data, you may contact us through the official contact details published on the website.

All requests will be handled within a reasonable period and in accordance with applicable laws and regulations.

15. Severability

If any provision of this Privacy Policy is determined to be invalid, unlawful, or unenforceable under applicable law, such determination shall not affect the validity or enforceability of the remaining provisions, which shall remain in full force and effect.

16. No Waiver

The failure of Catalyst LTD to exercise any right or enforce any provision of this Privacy Policy shall not constitute a waiver of that right or provision, unless such waiver is made in writing and issued by an authorized representative of the Company.

17. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws and regulations applicable in the jurisdiction where Catalyst LTD conducts its business or where the relevant service is provided, subject to any mandatory data protection or consumer protection rules applicable in the countries in which the Company provides its services.

18. Acknowledgment

By using this website or any of Catalyst LTD’s services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, processing, and disclosure of your personal data as described herein and in accordance with applicable laws and regulations.